This article covers common issues that students might encounter with Sparx Science homework and provides solutions to resolve them.
Why can my student not see the homework I set?
Why can my student not see the homework I set?
There are several reasons why homework might not be visible to students:
Student recently added to class: If the student was added to the class since the hand-out date, they will not see the current homework, and will not appear in the Hand-In page yet. This is because they did not belong to that class at the time the homework was set. However, they will receive the next homework that is handed out.
Homework set too recently: It can take up to 10 minutes after the hand-out time for homework to appear.
Homework set too long ago: Tasks remain visible to students for 3 months after the hand-out date. After this time, the homework will disappear from the student's task list and they will not be able to access the questions.
Why is the information on my student's homework different to the information on my Sparx site?
Why is the information on my student's homework different to the information on my Sparx site?
If a student shows you homework information that doesn't match what you see in your Sparx site, ask them to log in again in front of you or refresh their page.
Most browsers include an inspect element tool which allows users to make temporary visual changes to webpages. Students are able to use this to edit the appearance of their homework.
Why are students not seeing the GCSE topic I assigned?
Why are students not seeing the GCSE topic I assigned?
If a topic you've added to homework was not given in the homework the most likely cause is that the questions are from the Higher and/or Separate specification.
We only include questions from the Higher specification for all students who are set to 'Yes - include higher questions' in Student Manager. The same is true for the Separate setting.
Why does the homework show as "cancelled" on the student's task list?
Why does the homework show as "cancelled" on the student's task list?
If a homework has been cancelled after being set, the task will then show as "cancelled" and students will no longer be able to access the questions.
How are some of my students completing homework very quickly?
How are some of my students completing homework very quickly?
You can see a detailed breakdown of a student's homework and time to complete each question by clicking the completion bar in the Hand-in page.
If this is one of the first homeworks for the class, it could be that you've not added enough topics to the Planner to fill up the homework. If so, add additional topics to future weeks so that students receive a full length homework.
If students are completing questions unrealistically fast, you may wish to have a conversation directly with those students.